In Peter Drucker's book The Effective Executive you'll read the following story: General Marshall during World War II insisted that a general officer be immediately relieved if found less than outstanding. Marshall flatly refused to listen to the argument: "But we have no replacement." "All that matters," he pointed out, "is that you know that this man is not equal to the task. Where his replacement comes from is the next question." Sometimes we are scared to do the right thing because of … [Read more...]
